For revenue, operations and enablement
Everyone answers like the person who has been here longest.
Every company has two or three people who just know. Everything they know is written down somewhere — in the wiki, in a closed deal, in a ticket, in a course — just never in the same place, and never findable in the ninety seconds anyone actually has.
Who this is for
Four people, one question each, all week.
Internal knowledge does not fail dramatically. It fails as a small tax on everyone, paid in interruptions, and it never shows up as a line in anybody's budget.
The new hire, for three months
They do not know the answer and, worse, they do not know who to ask or what the thing is called internally. Their questions go to whoever was friendly on day one.
The rep on a live call
A prospect asks something specific about security, residency or a competitor. The rep has ninety seconds, and the real answer is in a document they have never opened.
The person covering for someone
On leave, in another timezone, or gone. Everything they knew that never got written down is now unavailable, and everything they wrote down is scattered across four tools.
The one who knows
They spend a real fraction of their week answering the same six questions, and every answer they give is a little different from the last one.
A question on a live call
The policy is in one tool. The exception is in another.
Both halves are written down. Neither document is the answer, and no search of either tool alone would have found the pair.
The question
What do we tell a prospect who asks where their data is stored?
A policy from the wiki, a precedent from a closed deal. The answer needs both.
Internal wikiCustomer content is processed in a single region. Regional residency and customer-managed keys are not available today.
Data handling — current state
Deal notesSecurity asked about residency. Answered with the processing region, the subprocessor list and the deletion commitment; cleared on that basis without a residency commitment.
Northwind — security review
The fact the graph holds
Residency question —resolved by→ Subprocessor list + deletion commitment (2 sources)
The answer
One region today, and regional residency is not available [1] — so answer with the processing region, the subprocessor list and the deletion commitment, which is exactly what cleared the Northwind security review [2]. Do not offer a residency commitment.
A wiki search finds the policy and stops at the bad news. What the rep needed was the second half — that this exact objection has been handled before, and how — and that half lives in a system the wiki has never heard of.
Getting there
Four steps, and no migration in any of them.
Push what is already written
Wiki pages, closed deals, resolved tickets, enablement courses, the policies nobody can find. One POST each, keyed on your own identifier, replayable — so backfilling five years and syncing tonight are the same code.text in, nothing connected
Say where each one came from
A deal note reads differently from a policy. Tagging the system is also how you later find out how much of your knowledge genuinely spans more than one tool, which is usually less than anyone expects.one field on the request
Put a question box where people already are
A Slack command, an internal page, your own agent, or an AI client connected over MCP. One call, so where the question is asked is your decision.the answer comes with its sources
Read the questions back
Every question is kept in the words it was asked in. What people actually ask is reliably not what the onboarding deck assumed, and the questions that got refused are a writing list nobody had to commission.the part teams keep
Why people will keep using it
An internal tool gets one chance to be confidently wrong.
Everyone has been handed an internal AI assistant, caught it inventing a policy, and quietly stopped opening it. After that no amount of accuracy wins the audience back, because nobody is checking any more.
So two things are non-negotiable here. Every claim arrives with the document behind it, which makes checking a click rather than a project. And when your content does not cover the question, it says so — plainly, as a normal outcome, rather than assembling something plausible out of the model's general knowledge of how companies work.
Two things this does not do for you.
It does not read your permissions. We do not know which of your people should see which document, so a workspace is the boundary and anything sensitive needs its own one — or needs to stay out.
And when two of your systems disagree, it does not arbitrate. You will see both sources, and which system each came from, side by side. Which one is right is a judgement about your business, and we would rather hand you the evidence than guess on your behalf.
FAQ
Frequently asked
Start with the questions your team asks most.
Push the six documents that answer them, ask in the words your people actually use, and see whether the answer holds up. Free, no card, no call.
- no card required
- first workspace is free
- one POST to ingest